Here you will find answers to your questions about your JURA product. Select the product line and then the model. The product manual in PDF format, tips on using the product and any other available resources will appear on the tabs below.

Selected model: IMPRESSA J9.2

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    Integrated cleaning programme

    It is possible to start the cleaning programme of your IMPRESSA J9 One Touch in two ways:

    • Cleaning after a prompt:

    Precondition: COFFEE READY / CLEAN MACHINE is displayed. Press the illuminated Maintenance button. DURATION 20 MIN / START YES appears on the display. Press the Maintenance button. EMPTY TRAY appears. Now follow the instructions on the display.

    • Cleaning without a prompt:

    Precondition: COFFEE READY is displayed. Press and hold the Rotary Switch until MAINTENANCE appears. Press the Rotary Switch to enter the programme item. Turn the Rotary Switch until CLEAN MACHINE is displayed. Press the Rotary Switch immediately. DURATION 20 MIN / START YES appears. Press the Rotary Switch. EMPTY TRAY appears. Now follow the instructions on the display.

    • Note: Your IMPRESSA J9 One Touch will display COFFEE READY again if no other programme item is selected in the maintenance menu within about 5 seconds.
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    CLARIS filter change

    It is possible to start the filter change programme of your IMPRESSA J9 in two ways:

    • Changing the filter after a prompt:

    Precondition: COFFEE READY / CHANGE FILTER is displayed. Press the Maintenance button. DURATION 2 MIN. / START YES appears on the display. Press the Maintenance button. CHANGE FILTER / PRESS RINSE appears on the display.
    Insert a new filter and turn the setting wheel on the cappuccino frother to the Steam position (see symbol).
    Now press the Maintenance button. FILTER RINSING appears on the display and your IMPRESSA J9 starts to rinse the filter.
    Rinsing of the filter stops automatically after approx. 500 ml.

    • Changing the filter without a prompt:

    Precondition: COFFEE READY is displayed. Press and hold the Rotary Switch until MAINTENANCE appears. Press the Rotary Switch to enter the programme item. Turn the Rotary Switch until CHANGE FILTER is displayed. Press the Rotary Switch. DURATION 2 MIN / START YES appears. Press the Rotary Switch to start the filter change programme. CHANGE FILTER / PRESS RINSE is displayed. Now follow the instructions on the display.

    • Note: The water may be slightly discoloured during rinsing of the filter. This is not harmful to health.
    • Tip: The CLARIS Blue filter cartridge should be replaced every two months if you do not prepare many beverages, even if no message appears on the display. You can monitor the elapsed time by referring to the date plate on the filter holder in the water tank.
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    Coffee taste and coffee temperature

    Coffee taste:
    Are you dissatisfied with the coffee taste? A poor coffee taste may be due to the following possible causes:

    • Grind setting: If your coffee tastes too weak, you can select a finer grind setting to extend the extraction time. If your coffee tastes too strong or too bitter, select a coarser grind.
      Please note: We would normally recommend a coarser grind for dark roasted beans.
    • Coffee strength: The coffee strength is not set according to your taste. Please note that you can select the coffee strength individually for each beverage you prepare (extra mild, mild, normal, strong and extra strong)
    • Filter cartridge: The descaling programme was performed with the CLARIS Blue filter cartridge inserted. In this case, remove the filter, insert a new one and change the machine over to using the filter in programming mode.
    • Coffee beans: Your coffee beans are "sour". Empty the bean container and fill it with fresh beans.

    Coffee temperature:
    Is your coffee not hot enough? A coffee temperature that is too low may be due to the following possible causes:

    • Temperature settings: The coffee temperature has not been set to HIGH in programming mode. Please note that the temperature can be set individually for each coffee product (NORMAL or HIGH).
    • Calcification: If you are not using a CLARIS Blue filter cartridge, the machine might have built up limescale deposits. Check the water hardness, set the machine to the correct water hardness and perform descaling.
    • Tip: Prewarm your cup!
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    Milk foam

    If the milk is not frothed, this means the Professional Cappuccino Frother / Professional fine foam frother is blocked. Remove the frother and clean it thoroughly.

    • Please note that the frother must always be cleaned well after preparing milk or milk foam.
    • Tip: Use the special JURA Cappuccino Cleaner for cleaning.
    • Note: The fat content of milk does not influence frothing. It is also possible to use low-fat milk.
    • Tip: If you are not using a CLARIS Blue filter cartridge, run the descaling programme because calcium deposits in the pipes can impair steam preparation.
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    Display and text messages

    COFFEE READY / DECALCIFY MACHINE is displayed even though the CLARIS Blue filter cartridge is being used.

    Reason: The CLARIS Blue filter cartridge has been inserted without the machine being changed over to using the filter in programming mode.

    Remedy: Remove the filter from the water tank and run the descaling programme. Then insert a new filter and change the machine over to using the filter.

    DECALCS is displayed for a long time.

    Reason: The descaling programme was started with too much liquid or fresh water was replenished too soon. All the water in the water tank must be sucked out during the descaling programme.

    Remedy: Run the descaling programme again with 0.5 l water.

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    Integrated descaling programme

    CAUTION: If the descaling operation is interrupted, there may be damage to the machine and residue in the water. Allow the descaling programme to run to the end.

    It is possible to start the descaling programme of your IMPRESSA J9 in two ways:

    • Descaling after a prompt:

    Precondition: COFFEE READY / DECALCIFY MACHINE is displayed. Press the illuminated Maintenance button, DECALCIFY DURATION 45 MIN. / START YES is displayed. Press the Maintenance button. EMPTY TRAY appears. Empty the drip tray and coffee grounds container and put them back into the machine. SOLVENT IN TANK appears on the display. Remove and empty the water tank. Completely dissolve the contents of one blister (three JURA descaling tablets) in a receptacle with 500 ml of water. Pour the solution into the empty water tank and insert it into the machine. SOLVENT IN TANK / PRESS RINSE appears on the display. Remove the cappuccino frother. Place a receptacle (at least 500 ml) under the connector of the cappuccino frother. Press the Maintenance button. DECALCS appears on the display. The operation stops automatically. Empty the receptacle under the connector of the cappuccino frother, the drip tray and the coffee grounds container and insert them back into the machine. RINSE WATER TANK / FILL WATER TANK appears on the display. Remove the water tank and rinse it thoroughly. Fill the water tank with fresh, cold water and reinsert the tank. Refit the cappuccino frother and place one receptacle under the cappuccino frother and another under the coffee spout. Press the Maintenance button. DECALCS appears on the display. The descaling operation is continued. Water flows out of the frother and the coffee spout. Then follow the instructions on the display.

    Note: If the descaling operation stops unexpectedly, rinse the water tank thoroughly.

    • Descaling without a prompt:

    Precondition: COFFEE READY is displayed. Press and hold the Rotary Switch until MAINTENANCE appears. Press the Rotary Switch again briefly. CLEAN CAPPUCCINO appears. Turn the Rotary Switch until DECALCIFY MACHINE is displayed. Pressing the Rotary Switch starts the programme. DURATION 45 MIN. / START YES appears on the display. Press the Maintenance button. EMPTY TRAY appears. Now follow the instructions as outlined under "Descaling after a prompt".

    • Note: Your IMPRESSA J9 will display COFFEE READY again if no other programme item is selected in the maintenance menu within about 5 seconds.

    Note: If DECALCS remains displayed for a long time, this means the descaling programme was started with too much liquid or water was replenished before the water tank was empty.

    • Tip: Start the descaling programme again with 0.5 l water. All the water in the water tank is sucked out during the programme. Please do not replenish water until the display prompts you to do so.

    If COFFEE READY / DECALCIFY MACHINE is displayed even though the CLARIS Blue filter cartridge is inserted, this means the machine was not changed over to using a filter in programming mode.

    • Tip: Remove the filter and run the descaling programme. Then insert a new filter and change the machine over to using a filter.
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    Everyday care

    To ensure that your IMPRESSA or ENA produces top-quality coffee and functions correctly, the machine should be cleaned and maintained on a daily basis. You should proceed as follows:

    • Empty coffee grounds container and drip tray every day and rinse with hot water.
    • Clean and de-scale the machine or change the CLARIS plus filter cartridge when instructed to do so in the display.
    • Wipe the machine surface with a damp cloth or wipe the coloured front panels with the JURA caring cloth.
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    Caramelised coffee beans

    To ensure that your machine provides satisfaction for a long time and to avoid repairs, please note that the grinder on your JURA coffee machine is not suitable for coffee beans that have been treated with additives (e. g. sugar) during or after roasting.

    Use of such coffee mixtures can result in damage to the grinder. Any repair costs incurred as a result are not covered by the warranty provisions.