Here you will find answers to your questions about your JURA product. Select the product line and then the model. The product manual in PDF format, tips on using the product and any other available resources will appear on the tabs below.

Selected model: IMPRESSA XS90 / XS95 One Touch

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    Everyday care

    To ensure that your IMPRESSA or ENA produces top-quality coffee and functions correctly, the machine should be cleaned and maintained on a daily basis. You should proceed as follows:

    • Empty coffee grounds container and drip tray every day and rinse with hot water.
    • Clean and de-scale the machine or change the CLARIS plus filter cartridge when instructed to do so in the display.
    • Wipe the machine surface with a damp cloth or wipe the coloured front panels with the JURA caring cloth.
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    Integrated cleaning programme

    The cleaning programme of your IMPRESSA XS 95 One Touch can be started at any time in two ways:

    • With a display prompt:

    COFFEE READY / CLEAN MACHINE is displayed. Press the Maintenance button. DURATION 20 MIN. / START YES appears on the display. Press the Maintenance button. Now follow the instructions on the display.

    • Without display prompt:

    COFFEE READY is displayed. Press and hold the Rotary Switch until RINSE appears. Press the Rotary Switch to enter the programme item. CLEAN CAPPUCCINO appears on the display. Turn the Rotary Switch until CLEAN MACHINE is displayed. Press the Rotary Switch again. DURATION 20 MIN. / START YES appears on the display. Press the Maintenance button. Now follow the instructions on the display.

    • Note: Your IMPRESSA XS 95 One Touch will display COFFEE READY again if no other programme item is selected in the maintenance menu within about 5 seconds.
    • Tip: After the cleaning operation, remove the filler funnel for ground coffee and clean it.
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    Integrated descaling programme

    CAUTION: If the descaling operation is interrupted, there may be damage to the machine and residue in the water. Allow the descaling programme to run to the end.

    The descaling programme of your IMPRESSA XS 95 One Touch can be started at any time in two ways:

    • With a display prompt:

    Precondition: COFFEE READY / DECALCIFY MACHINE is displayed. Press the Maintenance button. DURATION 45 MIN. / START YES appears on the display. Press the Maintenance button. Now follow the instructions on the display.

    • Without display prompt:

    Precondition: COFFEE READY is displayed and the filter is not activated. Press and hold the Rotary Switch until RINSE appears. Press the Rotary Switch to enter the programme item. CLEAN CAPPUCCINO appears on the display. Turn the Rotary Switch until DECALCIFY MACHINE is displayed. Press the Rotary Switch again. DURATION 45 MIN. / START YES appears on the display. Press the Maintenance button. Now follow the instructions on the display.

    • Note: Your IMPRESSA XS 95 One Touch will display COFFEE READY again if no other programme item is selected in the maintenance menu within about 5 seconds.

    If DECALCS remains displayed for a long time, this means the descaling programme was started with too much liquid or water was replenished before the tank was empty.

    • Tip: Start the descaling programme again with 0.6 l water. All the water in the water tank is sucked out during the programme. Please do not replenish water until the display prompts you to do so.

    If DECALCIFY MACHINE is displayed even though the CLARIS filter cartridge is inserted, this means the filter was not activated in programming mode.

    • Tip: Remove the filter and run the descaling programme. Then insert a new filter and programme the machine correctly.
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    CLARIS filter change

    The filter change programme of your IMPRESSA XS 95 One Touch can be started at any time in two ways:

    • With a display prompt:

    Precondition: COFFEE READY / CHANGE FILTER is displayed. Press the Maintenance button. DURATION 2 MIN. / START YES appears on the display. Press the Maintenance button. Insert a new filter and pour fresh water into the water tank. Press the Maintenance button again. The filter is now rinsed.

    • Without display prompt:

    Precondition: COFFEE READY is displayed. Press and hold the Rotary Switch until RINSE appears. Press the Rotary Switch to enter the programme item. CLEAN CAPPUCCINO appears on the display. Turn the Rotary Switch until CHANGE FILTER is displayed. Press the Rotary Switch. DURATION 2 MIN. / START YES appears on the display. Press the Maintenance button. Insert a new filter and pour fresh water into the water tank. Press the Maintenance button again. The filter is now rinsed.

    • Note: Your IMPRESSA XS 95 One Touch will display COFFEE READY again if no other programme item is selected in the maintenance menu within about 5 seconds.
    • Note: The water may be slightly discoloured. This is not harmful to health.
    • Tip: The CLARIS filter cartridge should be replaced every two months if you do not prepare many beverages, even if no message appears on the display.
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    Coffee taste and temperature

    Coffee taste:

    Are you unhappy with the taste of the coffee? If the coffee tastes unpleasant, this could be due to any of the following reasons:

    • The amount of powder has not been set to your taste. Please note, that the temperature can be individually programmed for each of the draw-off keys.
    • The de-scaling programme was run with CLARIS filter cartridge inserted. In that case, take out the filter, insert a new one and program the machine accordingly.
    • Your coffee beans are "sour". Empty the bean container and fill it with fresh beans.

    Coffee temperature:

    Is your coffee not hot enough? There are two common reasons why the coffee might not be hot enough:

    • The coffee temperature was not set to HIGH. Please note that the temperature can be individually programmed for each of the draw-off keys.
    • If you are not using a CLARIS filter cartridge, your machine may be furred. Check the water hardness, program this correctly and de-scale the machine.
    • Tip: heat up your cup!
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    Milk foam

    If the milk is not frothed, this means the Professional Cappuccino Frother / Professional fine foam frother is blocked. Remove the frother and clean it thoroughly.

    • Please note that the frother must always be cleaned well after preparing milk or milk foam.
    • Tip: Use the special JURA Cappuccino Cleaner for cleaning.
    • Note: The fat content of milk does not influence frothing. It is also possible to use low-fat milk.
    • Tip: If you are not using a CLARIS filter cartridge, run the descaling programme because calcium deposits in the pipes can impair steam preparation.
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    Display and text messages

    DECALCIFY MACHINE is displayed despite the CLARIS filter cartridge being used.

    • Reason: The CLARIS filter cartridge has been inserted without the machine being changed over to using the filter in programming mode.
    • Remedy: Remove the filter from the water tank and run the descaling programme. Then insert a new filter and change the machine over to using the filter.

    MACHINE IS DECALCIFYING is displayed for a long time.

    • Reason: The descaling programme was started with too much liquid or fresh water was replenished too soon. All the water in the water tank must be sucked out during the descaling programme.
    • Remedy: Run the descaling programme again with 0.6 l water.
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    Caramelised coffee beans

    To ensure that your machine provides satisfaction for a long time and to avoid repairs, please note that the grinder on your JURA coffee machine is not suitable for coffee beans that have been treated with additives (e. g. sugar) during or after roasting.

    Use of such coffee mixtures can result in damage to the grinder. Any repair costs incurred as a result are not covered by the warranty provisions.